These Default Development Standards are the basis for all proposals Web Support Ltd sends out and they form the instructions for our developers as they are building the individual sites. If there is a Specific Client Preference which replaces or eliminates a Default Development Standard, it will be clearly identified in the proposal and provided to the developer assigned to the project via specific directions.

Example: Default Standard vs Specific Preference

A Default Development Standard is to not use a child theme with Bootstrap or Foundation (child themes normally serve no purpose in a custom build based only upon a framework). If the Client demands a child theme be used, Web Support Ltd will identify that as a Specific  Client Preference in the proposal and price it accordingly.


Web Support Ltd will:

  • initially build the site on
  • use the most currently available version of WordPress at time project is started
  • create CSS files that are well-commented, clearly broken into sections and organised in a logical order following the page display order (body, header, navigation, content, row, sidebar, footer, etc.)
  • set all external links to target=”_blank”
  • disable comments unless otherwise specified
  • search engines are discouraged from indexing the site on the server
  • use the fonts that are in the PSD files or instructions we receive (if premium fonts are required they need to be purchased by the Client and provided before development starts or similar fonts from Google fonts will be used until actual fonts are received)
  • use Open Sans from Google Fonts in situations where clear direction about fonts are not provided
  • QA test the sites for the following browsers: latest editions for Firefox, Chrome, Safari and for IE10+
  • utilize UserSnap plugin to collect feedback screenshots during website review phase by the Client
  • create a custom individual WP user admin record for each project we build for the Client
  • move site at completion using Duplicator plugin. If Duplicator plugin is not compatible with chosen hosting environment Web Support Ltd will provide up to 2 hours migrating the website. If the migration takes more than 2 hours, Web Support Ltd will charge $35 per each additional hour or provide a zipped version of the website for the  Client to deploy. All migrations require validated FTP credentials and access to cPanel is preferred (cPanel access required for instances where Duplicator can not be utilised)

Web Support Ltd will NOT:

  • create a child theme for Foundation or Bootstrap sites as each site build is a custom theme built off a framework and is not impacted by parent theme updates like other commercially available themes (standard WP core updates and plug-in updates can still be run as normal)
  • style comments form or comments thread views unless directed by final PSD files or instructions and priced specifically in proposal
  • allow Google to crawl WordPress sites on our development server
  • write/modify plug-in source code (functionality) unless specifically discussed and agreed to with  Client
  • make significant changes to the functionality of a premium theme (see premium themes section below) at a fixed price
  • perform SEO optimisation of the website content unless specifically requested in the original specifications during the quoting stage, although ‘best SEO practices’ will be used through the build.


Web Support Ltd will:

  • use Dashboard » Appearance » Header for header logo file can be added as an image
  • link logo to home page
  • use Dashboard » Appearance » Background to set background colour and/or background image plus scrolling.
  • use Advanced Custom Fields Pro » Options Page to create global options for header content, footer content, etc. resulting in a Dashboard menu item called “Theme Settings”
  • will setup Dashboard » Theme Settings » Contact Info as a set of custom fields where user can set site phone number, site email address, physical or mailing addresses, etc.
  • will setup Dashboard » Theme Settings » Footer >> Copyright Statement and Social Media custom fields where user can add/edit the site’s copyright statement and various social media pages
  • will use built in favicon functionality released since WP 4.3 (Appearance -> Customize -> Site Identity)


Web Support Ltd will:

  • create all menus using Dashboard » Appearance » Menus drag-and-drop editing tool
  • clearly identify Menu Locations using obvious naming such as “Top Nav”, “Primary Nav” and “Footer Nav”
  • build the responsive navigation using the defaults for Bootstrap or Foundation unless otherwise specified in the PSD files and quoted specifically in the proposal

Web Support Ltd will NOT:

  • add breadcrumbs unless specified in the Final PSD files or instructions


Web Support Ltd will:

  • By default use Slick JS library to create a slider. Depending on requested functionality we can create it via Custom Post Type or Advanced Custom Fields (Repeater/Gallery field)
  • make images in the responsive versions of the slider proportional
  • put all text that overlays the slider in the full screen view underneath the slider image in the responsive viewswork with premium slider plugins (e.g. Revolution) if provided or requested by the Client prior to development beginning


Web Support Ltd will:

  • manually set the Page Sort Order on each page we add to the site so that the listing of sites on Dashboard » Pages closely follows the same order as the navigation menus
  • only use one <h1> tag per page or post, unless otherwise stated in the Client’s project requirements
  • wrap the Page Title or Post Title in the lone <h1> tag, unless otherwise stated in the Client’s project requirements
  • setup any custom fields used on a Page Editor of Post Editor in a logical order using an obvious naming syntax so that non-technical users can add/edit information.
  • use Dashboard » Settings » Permalinks to set the default permalinks to /%postname%/ (requires MOD REWRITE in PHP on host)


Web Support Ltd will:

  • name the theme and theme’s template folder based on the project name. The name can be changed if requested to include the Client name
  • add site logo or first letter of the site as favicon
  • replace the default screenshot to with one of the homepage
  • create a templates folder under the themes directory and create the requested template files there (example: templates/template-home.php
  • provide CSS for template files and:
    • single.php
    • page.php
    • 404.php
  • use the default responsiveness provided by Bootstrap or Foundation if specific PSD files or instructions are not provided for the responsive views


Web Support Ltd will include the following plugins on every site:

Web Support Ltd will include the following plugins if the functionality is required:

Client is responsible for paying for any additional premium extensions, addons and plugins if required for the specific project.


Web Support Ltd will:

  • quote client-provided design templates for checkout, cart, and single-product pages. If templates are not provided by the client – Web Support Ltd will use the standard WooCommerce templates for these pages
  • set the default payment gateway to PayPal and Pay with check
  • set default shippings standards of
    • Free Shipping
    • Flat Rate
    • Local Delivery
    • Local Pickup
  • Any customizations and additional functionality add-ons must be requested by the client during the quoting stage in order for Web Support Ltd to provide an accurate quote


Web Support Ltd will:

  • work with a premium theme if requested by the client and use the theme’s default functionality to quote and build the project.
  • only provide a rough estimate for any additional functionality (not provided by themes default settings) and charge the standard hourly rate for all hours spent. Estimate accuracy will be based on completeness of functionality descriptions by the client during the quoting stage.
  • only provide a rough estimate for any additional functionality (not provided by themes default settings) and charge the standard hourly rate for all hours spent. Estimate accuracy will be based on completeness of functionality descriptions by the client during the quoting stage.

Web Support Ltd will NOT:

  • make significant changes to the existing functionality of a premium theme (see above) without full understanding and acceptance from the  Client of the future risks that come with making such changes (i.e. updates released from Premium theme breaking components of site upon update)
  • Default Standard